Careers | Ecommerce Advisor

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Ecommerce Advisor

Africa / Remote

Who We Are

Plendify is building Africa’s biggest B2B Marketplace Platform for verified suppliers. Our mission is to facilitate trading across Africa and globally by providing an online marketplace, where businesses or individuals can order items in either wholesale/bulk or retail quantities.

Your Mission as an Ecommerce Advisor will be to onboard small and medium sized African businesses to use our ecommerce website to activate international sales. You will build a pipeline of talented business owners and assist them with a seamless onboarding. At the core of the role, you will be enabling business owners to have an incredible experience when using Plendify’s ecommerce solution to grow..

Why Plendify?

  • Unique entrepreneurial environment. We're a start-up company, where we have a lot of fun and work extremely hard to provide our clients with a fantastic experience.

  • Dress code, we don't have one. (Flip flops, shorts, jeans whatever you please – except when meeting clients or business partners.)

Responsibility and Duties

  • Become an expert and educate prospective suppliers about the benefits of owning an ecommerce store.

  • Ensure suppliers complete their ecommerce store successfully using our supplier onboarding journey strategy.

  • Help suppliers activate their initial orders using all of Plendify Marketing Assets to assist them.

  • Maintain regular communication with key ecommerce store accounts.

  • Manage ongoing customer relationships utilizing our CRM tools.

  • Build a strong referral network from existing clients and new clients using company incentives to create a healthy pipeline.

  • Participate actively in marketing initiatives and digital marketing activities to help explain the benefits of the e-commerce store solution.

  • Be available to engage suppliers at offline business events, seminars and webinars within your target market.

  • Organize your sales funnel in order to meet individual and team sales targets.

  • Provide accurate, valid and complete information by using the right methods/tools.

  • Keep records of customer interactions, process customer accounts and file documents.

  • Follow communication procedures, guidelines and policies.

  • Ask smart questions, take risks, and champion new ideas.

  • Perform other duties when needed.

Requirements and Qualifications

  • Proven sales experience or experience as a Sales Representative.

  • Track record of over-achieving sales quota.

  • Strong phone contact handling skills and active listening.

  • Customer orientation and ability to adapt/respond to different types of characters.

  • Ability to multitask, prioritize, and manage time effectively Capable of multitasking, effective time-management skills, and learning to prioritize tasks.

  • Able to work in a fast-paced and with quick turnaround time.

  • Open and enthusiastic to learning and exploring new technologies (and respectful of all technologies).

  • Able to work independently with minimal guidance and produce high-quality results.

  • Good working knowledge of Microsoft Office tools: Excel, Powerpoint and Word.

  • Excellent written and verbal communication skills.

Required Competencies

  • Efficiency

  • Honesty / Integrity

  • Respect

  • Attention to Detail

Excellent Value Add Competencies

  • Ability to develop people

  • Flexibility / Adaptability

  • Calm under pressure

  • Strategic Thinking / Visioning

  • Creativity / Innovation

  • Technology Savvy

  • Strong Work Ethic

  • High Standards

  • Listening Skills

  • Openness to Ideas and Feedback

  • Excellent Communication

  • Teamwork

Our Cultural Competencies: All potential hires must have a strong cultural fit to be hired.

  • Respect - for self and for others

  • Empathy – to support and care of our clients

  • Integrity – to do what is right 100% of the time

  • Transparency – to be open, curious and inviting

  • Excellence – always pushing the envelope


If you meet the above criteria, please email your latest CV and cover letter to describing why you are interested in working with Plendify Inc. and how you would make a good addition to our team. Please ensure email subject is “Ecommerce Advisor – Your Name”.

Plendify is an Equal Opportunity Employer and All Qualified Applicants Will Receive Consideration for Employment Without Regard to Race, Color, Religion, Sex, National Origin, Disability Status, Protected Veteran Status, Or Any Other Characteristic Protected by Law.